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1️⃣ Your arbitration request has been taken into account and sent to our account manager (⚠️ if the order was placed after 2:00 p.m., it will be sent the next day).

2️⃣ Our account manager has received the sale orders and is placing them with the funds in which you wish to disinvest your savings.

3️⃣ Once the last order is executed (when the last fund communicates the date of the last NAV to our account holder) and the sums received, purchase orders are placed with the new target funds. All orders are executed independently of each other but we must wait until we have received all the amounts to make purchases.

4️⃣ Purchase orders are executed (independently of each other).

5️⃣ Once the last purchase order has been executed (once the last net asset value has been communicated of the last fund to our account holder), the entire operation is recorded by our account holder.

6️⃣ Once the transaction has been recorded by our account keeper, it is communicated to Epsor and appears as processed in your personal space.

How long does it take to modify my investor profile?